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  • Vanessa Alvarez

Sub-Zero Side by Side ... Leaking Water ?

Updated: Jul 17

If you are experiencing water leakage from your Sub-Zero refrigerator, particularly in side-by-side models, the source of the leak is likely the freezer section. As the freezer section accumulates ice, it can result in water filling any depressions until it reaches a certain level, causing it to overflow and leak out from the front of the freezer compartment onto the floor. Typically, this leakage occurs approximately 2 to 3 times a day. The amount of water you can expect to see on the floor may vary depending on the conditions, but on average, it could range from 1 to 1 1/2 cups. In drier conditions, the amount of water may be less noticeable.

It is crucial to always unplug your refrigerator before attempting any kind of service or repair. Failing to do so can result in severe damage to the refrigerator and pose a significant risk of serious injury. By disconnecting the power supply, you ensure that the refrigerator is not energized and eliminate the potential for electric shock or other accidents while working on the appliance. Prioritizing safety by unplugging the refrigerator is a fundamental step that should be followed without exception, before engaging in any servicing or repair activities.

Refrigerator leaking, defrosting, explanation: To defrost your freezer, a simple method is to leave the freezer door open and allow several hours for the ice to melt. To prevent water from spreading, it's recommended to place a couple of large towels on the freezer floor to catch the melting water. As the towels collect water, remember to change them accordingly. If you notice any ice that can be easily picked up, you can remove it manually. However, it is important not to forcefully pry, poke, cut, or use any mechanical means to remove the ice, as doing so may cause damage to the freezer or even result in injury. If you encounter any difficulties during the defrosting process, it is advisable to contact us as soon as possible for professional assistance.

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